Intelligent Content Processing for Investment Teams

Investment Sector: Need of the Hour

Marketing, client on-boarding, funding, trading, investment events, and redemption processes are heavily documentation-oriented and demand detailed document processing.

Investment teams generate a large volume of both structured and unstructured content that is used to make investment decisions and provide customer insight. This information is spread across emails, network drives, websites, various PDFs, documents, voice, video clips, etc. Every investment team must have the ability to access the right information when they need it through content generation workflow and contextual search, collect, collate, manage, and distribute documents for smooth operation.

At the same time, security, including confidentiality and protection of client information is paramount. With a large volume of data available from every client/customer, it is essential for companies to take responsibility for the proper retention and disposal of client-related documents.

Processing for Insights and Actions — Essentials

Information about companies and other investment instruments like mutual funds is widely spread and exists in multiple forms (PDFs, emails, websites, documents, posts, etc.). This information must be collated, organized, integrated across teams, and made searchable, secure, and easily accessible. It is essential for companies to gain insights from the information collected to drive investment decisions. Sales, marketing, investments, and other back-office teams must therefore effectively prioritize the generation and management of a large volume of structured and unstructured content to make these investment decisions and provide customer insight.

Some of the key aspects that every investment firm looks at while managing documents are:

Access
All the teams should be able to access past and current data. Documents should be easily retrievable from the central repository.

Security
Risk management is of great focus to investment firms. Protecting confidential information is important and often a legal or regulatory requirement. Though documents must be accessible, it is important that they are secure. Companies must ensure that authorized staff should be able to access restricted documents and that external parties do not gain access to the secured documents.

Retention
It is important, not only for business reasons but also for legal or regulatory reasons, that all documents are retained until the risk associated with the action described in the document no longer exists.

Disposal
Documents cannot simply be archived and forgotten. Specific destruction or disposal instructions should be applied to all archived information. Companies are responsible for discarding or destroying documentation after the retention period.

Challenges in Technology Adoption and Automation

Information for investment decisions may be structured and unstructured content, that may be spread across document indexes, and other enterprise storage repositories or in a transient state. Manual content extraction is slow and error-prone and building custom software requires special AI/ML and workflow development skills. Both approaches are inefficient and unscalable in the long run. Off the shelf products provide generic content processing and automation capabilities that will have to be significantly repurposed to serve the needs of investment teams. And finally, off-the-shelf solutions often struggle to be integrated with existing workflows and business software

ThirdRayAI solution for investment teams

ThirdRayAI platform helps efficiently extract, organize, search, and integrate content across teams. Business and non-technical team members can access the right information when they need it through configurable automation, content generation workflow, and contextual search.

Industry-Specific Templates

Users can use out-of-the-box template workflows or create their workflows from existing templates to automate processes that involve the extraction of information from any type of documents (.pdf, .docx, .png, .jpg), voice or video content. With AI and machine learning models specific to the investment industry for investment decisions, risk and compliance management, your teams can create bots to extract and process content from documents, voice recordings, and videos, for complex business tasks.

Low-code automation

Users can configure and run content extraction from documents, videos, and voice clips without coding. Admins can configure automation, build applications from structured content and inferences extracted from your documents, and run these apps on the ThirdRayAI engine.

Insight Engine

The inbuilt document insight engine helps to establish document relevance and entity resolution across enterprise content indexes and collect insights from processed documents. You can provide additional information to the Insight Engine in real-time improve inference to categorize and understand your documents. ThirdRayAI insight engine continuously learns from newly added documents and helps teams provide customer insights and make decisions.

Credible Enterprise Solution

ThirdRayAI bridges the gap between fully custom solutions and off-the-shelf software. By providing the ability to keep experts in the loop while providing out of the box accelerators, ThirdRayAI provides investment teams a credible solution for automating document processing and integrating offline documents into business applications.

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